We offer one free exchange on all purchases made on Marangastore.com. Read the instructions below on how you proceed on your complimentary exchange. We cover the cost on all exchanges as long as the suit is in its “original” condition – meaning:
- All tags and hygienic pads are still attached
- No signs of wear
- No visible stains
- Never been washed in any kind
You will need to notice us about the return using our product return form. We will provide you with a new shipping label. Our exchange policy only grants exchanges within 14 days after you received (picked up on your local post office) your order. Shipping is complimentary on all exchanges; however, if you are based outside the EU you will need to pay taxes and duties.
One’s you’ve received your DHL return label contact your country local DHL Express office to schedule a pick-up.
Returns that do not meet our policy will not be accepted and will be sent back to the customer.
If you’re not satisfied with your new Maranga one-piece and wish to return it, fill out our product return form.
Forward all returns to:
c/o SAIL, Øvre Slottsgate 5
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
When returning an order to us we recommend that you track the shipment as you are responsible for the order until we receive it. You will need to cover the cost for shipping yourself.
If you have any further questions about our return and exchange policy please contact our customer care by clicking on this link: contact customer service.